Blog | Redding Answering Service

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Answering Service Case Study: Appointment Setting Services Help Chiropractic Clinic Grow

By Peter Lyle DeHaan Doctors Martin and Trish Resnick started their chiropractic clinic two years ago, this May. After earning their doctorates they moved to Alexandria, Virginia where they opened their clinic. Their mission was to promote health and wellness through natural, non-invasive techniques. Newly married and fresh out of graduate school, they were eager …

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Use a Telephone Answering Service to Increase Availability

Most Businesses Are Only Open Part of the Time Their Customers Expect What are your business hours? Is it 9-to-5, Monday through Friday? Or you might open at eight in the morning and even add Saturday mornings to your schedule. At best this is fifty hours a week. However, a week has 168 hours, which …

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Use a Telephone Answering Service to Save Money

Save Money When You Outsource Telephone Reception Work to an Answering Service Hiring, training, and managing staff is a huge expense for every company. That’s why an increasing trend is to outsource work whenever possible. Not only does outsourcing reduce human resource hassles and limit business employee liabilities, but it’s also a smart way to …

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Answering Service Case Study: Sweet Rewards for Bakery Owner

Brooke Hiam, owner of Glendale Bakery, specializes in special occasion cakes. When you walk in you see a beautiful display case filled with wedding cakes. Nearby sits a photo album of more elaborate, one-of-a-kind creations. Her shop is always busy. She has managed to develop her passion for creating decadent wedding cakes into a major …

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Don’t Handicap Your Telephone Answering Service

Saving a Few Bucks on Your Answering Service Bill Could Hurt Your Customer Service When compared to the cost of hiring staff to do it in-house, using a telephone answering service may be one of the best bargains available—anywhere. For a fraction of the cost of one full-time equivalent (FTE), your answering service can handle …

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Remember to Let Your Answering Service Know Who’s On Call

To Successfully Handle Your On-Call Messages, Your Answering Service Needs the Correct Information Most answering service clients have someone who’s on call. In some cases the on-call person is there for those rare situations that can’t wait until the next business day. However, for other companies, having on-call staff is a regular part of their …

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Happy New Year!

Happy New Year! As we transition into a new year at Redding Answering Service, we want to wish you a successful and prosperous one. May this year be your best year yet.

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Merry Christmas!

Merry Christmas! From our workplace family at Redding Answering Service, we want to wish you and your family a Merry Christmas. May you have a joyous holiday with family and friends.

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Document Your Call Forwarding Instructions

Make Sure Everyone in Your Office Can Easily Turn On and Off Call Forwarding Most answering service clients use call forwarding to route their calls to their service. Call forwarding is a smart, effective, and reliable method to send your calls to your answering service whenever you want them to answer your phone. Call Forwarding …

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Answering Service Case Study: Art Teacher Launches Business

By Peter Lyle DeHaan Theresa Alacante has been making fine, hand-made ceramic tiles for upscale clients for twelve years. After she graduated with her Masters in Fine Arts from UC Davis, she taught art in the public school system. At the same time she designed and crafted fine hand-made ceramic tiles on the side. Theresa’s …

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