About Us

Redding Answering Service has provided professional answering service to the Northern California Bay area for over forty-five years. With a decades-long record of offering businesses and professionals with continuous answering service coverage, we’ve reached out to cover the Northwest region and have clients across the United States. Yet Redding California remains our base of operations, where all our answering service staff work and live. We’re committed to providing advanced, first-rate telephone messaging services to our city, region, state, and country—even worldwide.

Full Service, 24/7 Answering Service

As a full-service answering service, Redding Answering Service can seamlessly meet the communication needs of our clients, regardless of size. From the one-person entrepreneur to the Fortune 500 company, Redding Answering Service has the staff, experience, and expertise to meet the exacting needs of all our clients and to do it with excellence.

As a 24/7 operation, Redding Answering Service is available to meet your telephone communications and messaging needs around-the-clock, including weekends and even holidays. And as a bilingual answering service, we’re able to provide effective communication to both English and Spanish-speaking callers anytime of the day or night.

Over the years Redding Answering Service has worked successfully with every industry and market niche. Among this vast array of experience, several vertical markets stand out: healthcare, service companies, legal, employee call off lines, and government. We offer highly-trained telephone staff backed by state-of-the-art technology to provide outstanding outcomes to our clients in these—and all—vertical markets.

A Call Center Sales Pro Company

To continue and build upon our extraordinary legacy of professional telephone answering service, in July 2018, Redding Answering Service joined the Call Center Sales Pro network, when they acquired our premier answering service. This resulted in a slight tweak of our name to Redding Answering Service, a Call Center Sales Pro Company. Yet the rich history and impressive legacy of Redding Answering Service continues unabated.

Call Center Sales Pro is a leading call center and answering service support company headed by long-time industry veteran Janet Livingston. Janet founded Call Center Sales Pro in 2014 and rapidly grew it into the industry-leading consultancy it is today. Among her many accomplishments, Janet is a growth expert who has landed two companies on the prestigious Inc. 5000 list on multiple occasions, as well as once on the Inc. 500 list. She looks forward to this exciting opportunity of working with Redding Answering Service to grow it and enable it to become even more than what it is today.

Under the Call Center Sales Pro umbrella, Janet Livingston is introducing new technology to support the customer service efforts of our staff and to better serve you, our clients. In doing so, Janet’s goal is to build on the legacy of Redding Answering Service and optimize our operations. This will produce better outcomes for our clients and their callers.

In addition to owning and operating answering services and call centers in the United States, Call Center Sales Pro is a full-service call center consultancy that provides a wide array of services to its clients. They tap into this broad expertise to benefit our operations at Redding Answering Service and take them to the next level.

Richard L. Hutcherson is the director of operations for Redding Answering Service. Tasha Reams is the office manager.